Beyond customer satisfaction to customer loyalty : the key to greater profitability /
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| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
New York :
American Management Association,
c1996.
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| Series: | AMA management briefing.
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| Subjects: | |
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|
3rd Floor Main Library
| Call Number: |
A1234.567 |
|---|---|
| Copy 1 | Available |