Researching customer satisfaction & loyalty : how to find out what people really think /

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Bibliographic Details
Main Author: Szwarc, Paul.
Corporate Author: Market Research Society.
Format: Book
Language:English
Published: London ; Sterling, VA : Kogan Page, 2005.
Series:Market research in practice series.
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3rd Floor Main Library

Holdings details from 3rd Floor Main Library
Call Number: A1234.567
Copy 1 Available