Trust and securities division: customer satisfaction toward public delivery service (PDS) / Siti Amaliya Mohd Radyi
Improving quality and customer satisfaction have received considerable attention from various parties in recent years. This study examines the exact dimensions contributing in customer satisfaction toward service delivery by Trust and Securities Division (SPAS). BPAS is a part of Account General Dep...
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| Format: | Monograph |
| Language: | English |
| Published: |
Faculty of Business and Management
2008
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| Online Access: | http://ir.uitm.edu.my/18004/ http://ir.uitm.edu.my/18004/1/PPb_SITI%20AMALIYA%20MOHD%20RADYI%20BM%2008_5.pdf |
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