Customer satisfaction towards bus express services in Kota Bharu Kelantan
The research is about to know the customers satisfaction towards bus express service in Kota Bharu. A sample of 100 respondents that using bus express in Kota Bharu to answer the questionnaire, which asked whether the chosen factors such as reliability, responsiveness, tangibles, assurance and empat...
Saved in:
| Main Author: | |
|---|---|
| Format: | Undergraduate Final Project Report |
| Published: |
2012
|
| Online Access: | http://umkeprints.umk.edu.my/2016/ |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Be the first to leave a comment!