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Factors that influence customer satisfaction and behavioural intentions in airline industry

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Bibliographic Details
Main Authors: Cassandra, Ann Nonis, Lim, Pooi Sian, Tan, Yi Wang, Wong, Choi Li
Format: Final Year Project / Dissertation / Thesis
Published: 2014
Subjects:
H Social Sciences (General)
HD28 Management. Industrial Management
Online Access:http://eprints.utar.edu.my/1349/
http://eprints.utar.edu.my/1349/1/FYP%2D_Behavioural_Intentions.pdf
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