Ke arah meningkatkan kualiti pengurusan perkhidmatan kaunter Pos Malaysia : kes kajian : Pejabat Pos Taman Universiti dan Pejabat Pos Besar Johor Bahru
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| Format: | Thesis |
| Published: |
2004
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| Online Access: | http://eprints.utm.my/42421/ http://eprints.utm.my/42421/ |
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