The moderating effects of affective commitment on the relationship between personality traits and customer-oriented behavior

The purpose of this study is to examine the moderating effects of affective commitment on the relationship between personality traits and customer-oriented behavior among the Malaysian nurses. A quantitative research method was used in this study. Hierarchical regression analysis was employed to tes...

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Bibliographic Details
Main Authors: Ping, L. L., Ahmad, U. N. U., Hee, O. C.
Format: Article
Published: International Information Institute Ltd. 2016
Subjects:
Online Access:http://eprints.utm.my/71578/
http://eprints.utm.my/71578/
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