Gendersell : how to sell to the opposite sex /

"GenderSell is the first and only book to offer specific techniques on overcoming the single greatest barrier to effective sales--selling to the opposite sex. Despite a decade of important research on how differences between the sexes affect personal and workplace relationships, until now virtu...

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Bibliographic Details
Main Author: Tingley, Judith C.
Other Authors: Robert, Lee E.
Format: Book
Language:English
Published: New York : Simon & Schuster, c1999.
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Table of Contents:
  • Introduction: It's Time to Raise the Bar for Sales Skills
  • Customizing for Consumer Gender
  • Adapting to Difference
  • Men Influencing Women
  • Women Influencing Men
  • Establishing Rapport: Cold and Steely Versus Warm and Fuzzy
  • Building and Bonding the Customer Connection
  • Finding a Fit
  • the Needs Assessment by Gender
  • The Presentation Dance
  • Everybody Does It Differently
  • Hard Sell or Soft Close?
  • Selling to Couples: Navigating the Battlefields
  • Epilogue: Gendersell Success.